Decision Policies
Decision matrices and routing logic that define agent behavior.
Policy pack
Decision matrix
Level 1 — Auto-execute
•Value < AED 250K and low reputational risk.
•Precedent match > 80% and no cross-entity impact.
•Routing: Execution team with PMO oversight.
Level 2 — Human review
•Value AED 250K–25M or medium cross-entity impact.
•PMO Office review required before execution.
•Routing: PMO + Chairman Office approval queue.
Level 3 — Executive decision
•Value > AED 25M or high reputational exposure.
•Policy escalation required for strategic alignment.
•Routing: Chairman decision with ADEO evaluation notes.
Escalation notes
•Any cross-entity policy conflict triggers immediate escalation.
•Override decisions must include rationale and stakeholder impacts.
•Audit trail must capture sources, precedent alignment, and approval history.
Revision history
v3.0Current
2026-01-19
by Sara Al Nuaimi
v2.5
2026-01-10
by Sara Al Nuaimi
v2.0
2025-12-15
by Ahmed Hassan